PRIVACY STATEMENT

Relement BV is a Dutch company. Our company activities are conducted in the European Economic Area (EEA) and, unless indicated otherwise, we store our data on servers located in the EEA.

This privacy statement summarizes when and how your personal data are collected, used, secured, and disclosed in connection with your access to and use of our applications, websites, and all features, software, and services provided through the applications and website (our Service).

We reserve the right to amend the provisions of this privacy declaration. We will inform you if we make changes to the privacy declaration. We recommend that you regularly read through the latest version of the privacy declaration.

We do not describe, sell, or trade the personal data of our visitors and users to third parties.We may involve third parties such as hosting providers to support us in providing the Service. These third parties may process your personal data in their role in providing the Service. Such third parties will hereinafter be referred to as "Processor". We sign processing agreements with these Processors.

We make use of the following types of Processors:

• analytical software (cookies) to improve our services, such as privacy-friendly Google Analytics and Hotjar;
• cloud services;
• hosting providers;
• providers of e-mail services;
• providers for services for managing customer and user information;

In certain cases the Processor may collect your personal data on our behalf. We inform the Processors that they may not use the personal data that they obtain from us unless they are required for the provision of the Service. We are not responsible for any additional information that you provide directly to the Processors.

You must inquire about the Processor and its company before disclosing any personal data to such Processors. Some of the Processors used by Relement for marketing purposes,  e-mail services, managing customer and user information, and making video calls available store personal data outside the European Union. We only use Processors who comply with the requirements of the General Data Protection Regulation (GDPR) and who have the necessary certificates, operating instructions, or model clauses from the European Commission.

Please note that nothing herein restricts the sharing of anonymized information, which may be shared with third parties without your consent.

We will ensure that we take suitable technical and organizational security measures to process personal data. We follow generally accepted standards for the protection of personal data, both during the transfer and as soon as we have received the personal data. We have taken the following measures:

• Access to our database is only possible by means of three-step authentication and personal accounts that are protected with a username and password. Only persons who need access to the database for their task will be given such an account.
• We have a password policy to ensure strong passwords. Passwords must be reset regularly.
• We use SSL (Secure Socket Layer) technology to encrypt data transmission to us.
• All information entered by users is checked to ensure that no malicious data is uploaded.
• Security updates take place on a monthly basis.
• We monitor access to the back-end section to detect possible security breaches or other anomalies.
• Cookies do not contain full authentication information such as passwords.
• Information contained in cookies is deleted when you log out.
• Important information in cookies is encrypted.
• The duration of login sessions is limited.

You should be aware that our Processors are responsible for processing, managing, or storing some or all of the personal data we receive. Processors are not authorized to use this information to send advertisements to you. These Processors are contractually obliged by a processor's agreement to secure the personal data they have received from us.

However, there is no way to transmit over the Internet or method of electronic storage that is 100% secure. As a result we cannot guarantee absolute safety.

Our Service  may contain links to other websites or advertisements of third parties. Websites of third parties may collect your information. We do not have control over such sites or their activities. Any personal data that you provide on the websites of third parties are directly supplied to the third party and are subject to the privacy policy of the third party. We are not responsible for the content, privacy, and security practices and policies of websites to which we provide links or which are advertised on our Services and/or websites. Links from our website to third parties or other websites are only made available for your benefit. We recommend that you review their privacy and security practices and policies before you provide any personal data to them.

Before we share your personal information with third parties in ways that are not covered by this privacy statement, including use for direct marketing purposes, you will be notified and asked to provide consent when such information is collected.

We can send you marketing and promotional material about our products and services. If you do not or no longer wish the information to be used for direct marketing purposes, you may contact us at the e-mail address provided under "Contact".

You can also unsubscribe by following the unsubscribe instructions included with each promotional e-mail. This does not affect our right and ability to send you Service-related and account-related e-mails or use personal information as described in this privacy statement.

We will comply with your requests as soon as possible after receipt of the request.

You may review, update, correct, or delete your personal data collected by the website and the Service by sending us an e-mail at the e-mail address provided under "Contact" or, if available, by using a specially designed feature in the Service.

Please note that the deletion of personal data may result in the termination of the right to use the Service.

We reserve the right to retain your personal data in our files if we believe that this is necessary or advisable to provide the Service to others, to resolve disputes, to maintain the applicable terms of use, for technical and/or legal requirements, and/or if the Service so requires.

In order to gain access to your own personal data by e-mail, you must provide sufficient proof of your identity as we request it. We reserve the right to deny access to a user if we believe there are questions about your identity. We respond to a requests for access within four weeks. In the case of complex requests, this term may be extended by a further four weeks. If we extend the term, we will notify you within four weeks of the request being submitted.

You can ask us to restict or stop the processing of your personal data in the future. We will comply with your request, but you may be hindered in your use of the Service. You may request us to transfer the personal data we process about you, as specified by you, at reasonable intervals, as long as the information requested does not contain personal data of other natural persons and as long as the information requested has been processed with your consent or as long as processing is necessary for the performance of the Service. We will comply with your request within four weeks of receiving it.

If you have any problems or comments about this privacy statement you can contact us via e-mail.